Salesforce has experienced some significant executive upheaval so far this year, including the departures of several members of its C-suite. In January, Stephanie Buscemi left her role as chief marketing officer and former chief financial officer Mark Hawkins retired. Internal candidates replaced them both: Sarah Franklin – best known for […]
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J.D. Power survey shows credit card issuers not meeting consumers’ expectations
The latest J.D. Power survey shows credit card issuers are not meeting consumer expectations. Here’s what went wrong. (iStock) Credit card customers’ expectations for credit cards are revolving, and a new J.D. Power survey shows many card issuers are failing to keep up. The decrease in customer satisfaction was led […]